GO Active! GPS Alarm plan

Reassurance while you’re out and about

Important Notice

Due to factors outside of our control, our GO! Active GPS Alarm is currently unavailable.

We'll let you know when it's available to order.


Our Fall Alarm plan is readily available now for free next working day delivery.

View the Fall Alarm
A white icon of a person falling
You lose your balance and you suffer a heavy fall.
Moments later, you will hear the short pre-alarm sound and the device will start vibrating.
You can also activate the device by pressing and holding both buttons at the same time.
To cancel, press and hold both buttons within 10 seconds until you hear it announce 'Cancelled'.
The light-ring around the device will turn red. The device will say 'Help alert in progress.'
Our team will begin speak to you via the built-in speakerphone and will arrange any help needed.
woman-showing-affection-to-elderly-loved-one
Relaxing elderly woman
A girl on holiday with her mother
Women outdoors laughing wearing the GO! plan

GET A FREE KEY SAFE WORTH £29.

October sale in white

This October we have an unbeatable offer available on our GO Active! GPS Alarm plan.

  • Get a FREE KEY SAFE (worth £29)
    Use code KEYSAFE at the checkout.

Terms apply.

sticker of fall sensor included

"I am delighted with the service provided by Telecare 24 and the speed of response when I trigger the GO Active! GPS alarm. I used to have a fall alarm but quickly realised that for total protection the best fall sensor with a mobile phone incorporated will give the cover I may need when outdoors. And it works perfectly everywhere. Thank you for a great service at an affordable cost." – John Robinson

Chiptech_Go_Pendant

Plan details.

Everything in one place.

How is it activated?

  • Buttons

    Simultaneously press and hold the two buttons on both sides of the device together to get help.

  • Automatic fall detection

    Within seconds of your alarm being triggered by a fall, we’ll be speaking to you through the speakerphone on your Chiptech GOTM and we’ll get you the help you need.

    Please note, the fall sensor inside the Chiptech GOTM is only effective if the device is worn around the neck.

Wearing options

  • Around the neck

    Important: Pacemaker users must call us before purchasing this plan. This device is not to be worn around the neck if you also have a pacemaker.

Where can it be used?

  • In the garden
  • Out and about

    The GO! has a built-in roaming SIM card, which uses the strongest mobile phone network (also known as GSM) signal it can find to communicate with our careline team.

    Please note that the mobile network coverage in your area or the strength of the signal that you are able to receive inside your home are elements that are outside of our control.

  • In the bath or shower

    The Chiptech GOTM is IP67 water resistant, which means you can comfortably wear your alarm whenever you take a bath or shower.

Size and weight

  • 67mm x 47mm x 13.5mm, 33 grams

Battery life

  • Lasts over a week on a single charge.

    Depends on usage. Takes 3 to 5 hours to fully recharge from low battery , using the wireless charging pod.

Careline service

  • 24/7 monitoring for 12 months

    Our emergency response team are available 24/7, 365 days a year, and can be contacted by activating your careline alarm.

Contract

  • Minimum 12 months

Requirements

  • You must complete a Service Agreement

    We'll ask you to fill in a short form after you have placed your order. This is how we collect your medical and emergency contact details.

Billing

  • £252.00 for 12 months service

    Prices shown exclude VAT

Setup fee

  • A one-time setup fee of £45

    This non-refundable fee enables us to prepare your new alarm and collate all of your medical and emergency contact details on our systems.

Optional extras

  • Key safes available

    To add one of these, choose 'Customise' instead of 'Buy Now'

Delivery

  • Free
Request info pack
mobile-signal
Mobile Coverage Checker

Frequently asked questions.

Some of the most commonly asked questions about the GO Active! GPS alarm plan.

Pacemaker users must not wear the Chiptech GOTM device around the neck.

Please note, the fall sensor inside the Chiptech GOTM is only effective if the device is worn around the neck.

For this reason, we advise customers who use a pacemaker who want the reassurance of automatic fall detection to look at our Fall Alarm plan (not GPS-enabled).

When you activate your pendant alarm, we’ll speak to you through the loudspeaker and microphone built-in to your Chiptech GOTM pendant.

If we cannot communicate with you via the base unit, we will call your phone to ensure everything is okay. If there is no response, we will call keyholders or – if the situation requires – the emergency services.

If you have trouble hearing us when we speak to you through your alarm, we’ll call one of your emergency contacts to check that you are okay.

The Chiptech GOTM is worn around the neck on the included hypoallergenic chain.

Important: The fall sensor inside the Chiptech GOTM is only effective if the device is worn around the neck and over clothing.

If you use a pacemaker, you must not wear the Chiptech GOTM device around your neck. For this reason, we advise customers who use a pacemaker not to purchase our GO! GPS plan if they also want the reassurance of automatic fall detection.

For a fall detection device that can be worn by pacemaker users, see our Fall Alarm plan (not GPS-enabled).

The Chiptech GOTM GPS alarm uses the mobile phone network (also known as GSM) to communicate with our careline team.

In order to ensure the best possible service, the device comes fitted with an UK-wide roaming SIM card which connects to the strongest signal of any mobile network that is available in your area.

If you are unsure as to whether the Chiptech GOTM GPS alarm is suitable for you, give us a call and we’ll help you find the solution that’s right for you.

Please note that the mobile network coverage in your area or the strength of the signal that you are able to receive inside your home are elements that are outside of our control.

Telephone landline service is not needed with GO Active! GPS alarms. The device uses mobile phone network and GPS technology to connect you to our team and send your exact location when you trigger your alarm.

Epilepsy or dementia can cause changes in someone’s behaviour, movement or in level of consciousness. Not only that, someone with epilepsy or dementia can have falling and memory loss issues. In order for assistance to be available, it is wise for those with epilepsy or dementia to use the GPS alarm.

If the GO Active! GPS Alarm is accidentally activated, the monitoring centre will contact the individual to ensure that everything is okay. If they cannot reach anyone, they may contact emergency services as a precaution.

Our team is trained to respond to any and every call for help, even those that are made by accident. You should not worry about calling for help accidentally.

At Telecare24, we don’t mind accidental calls because it lets us know that your device is working properly should you ever really need us.

The GO Active! GPS alarms are designed to recognise when they are thrown or dropped and do not activate. This is to prevent accidental calls for help which send an alert to a monitoring service.

GO Active! GPS alarms are waterproof and are fine to wear in the bath or shower.

The GOTM GPS alarm has what is known as an ‘IP67’ rating. This means that it has been officially tested and certified as being waterproof at a depth of up to 1m for no more than 30 minutes.

The battery in the GO Active! GPS alarm is rechargeable and lasts over a week on a single charge.

Yes. Unlike most other telecare alarms which are ‘in home’ devices, the GO Active! GPS alarm doesn’t require a base unit in order to work, so it is unaffected by power cuts in the home.

Please note, however, that a power cut would prevent you from being able to charge the device during that time.

Hear from the people we've helped.

Darren

“We would highly recommend Telecare24!”

Darren

GO Active! GPS Alarm

Barbara

“I greatly appreciate the sense of security I now have when at home or out walking. Thank you !”

Barbara

Pendant Alarm

Patricia

“I am so very pleased I got in touch with Telecare24 in the first place.”

Patricia

GO Active! GPS Alarm

Experience the benefits of a digital careline plan

Traditional phone lines are being phased out – act now to stay connected with a superior digital solution.

What’s happening?
By 2027, all telephone communication in the UK will run on a fully digital network. As part of this nationwide upgrade, Openreach is steadily shutting down analogue phone lines. That’s why it’s essential to switch to a digital careline plan now to ensure continuous service.

Still using an analogue phone line?
If you still have a traditional phone line, it’s important to know that our digital equipment works seamlessly, even without a landline. Our digital careline alarms connect via the mobile network, and a SIM card is included in the price of your selected plan. This SIM automatically connects to the strongest network in your area.

Alternatively, if you have broadband, our alarms can also connect directly through your broadband router. This ensures your personal alarm will continue to function, keeping you safe and connected, regardless of any changes to your phone line.

Why choose a digital plan?
Our digital careline plans offer superior benefits designed to keep you safe and connected. With faster connection speeds, crystal-clear audio quality, and cutting-edge technology, our digital equipment ensures you have the best possible careline experience. Whether you connect via the mobile network or your broadband router, you’ll enjoy reliable connectivity and peace of mind, knowing your system is ready for the future.

Choosing a digital plan means you’re investing in long-term security, ensuring your personal alarm continues to work flawlessly for years to come.

Don’t wait – order your digital personal alarm today! You can easily order online, or if you have any questions, call us at 0800 180 85 40.

Stay protected with our digital careline plans – secure your future today!