- 24/7 Careline Service
- Recommended by Dr Hilary Jones
- Rated 4.7/5
- Free Next Working Day Delivery
- 0800 180 85 40
-
Personal Alarms
-
Features
- For Individuals
- For Professionals
-
Why Choose Us
- About Telecare24
- Feedback
- Recommendations
-
Resources & Support
- Advice
- Resources
- News & Blog
- Support
- 24/7 Careline Service
- Recommended by Dr Hilary Jones
- Rated 4.7/5
- Free Next Working Day Delivery
- 0800 180 85 40
-
Personal Alarms
Personal Alarm Plans
Digital Pendant Alarm plan Get instant help at the push of a button
View
Digital Fall Alarm plan Automatically calls for help when you fall
View
GO Active! GPS Alarm plan Reassurance while you're out and about
ViewSave up to £70 on our annual plans AND get a key safe FREE
Not sure which personal alarm is best for you?
Compare plans -
Features
-
24/7 Careline Service
There for you 24 hours a day, seven days a week.
-
Automatic Fall Detection
Alarms that alert us when you fall. Ideal for people who have fallen or are worried about falling.
-
Alarms for the Elderly
Reassurance for people in later life and their loved ones.
-
Pendant Alarms
Alarms worn around the neck that are comfortable and discreet.
-
Digital Personal Alarms
Keep your independence when your landline is disconnected.
-
Panic Button Alarms
Get peace of mind knowing that help is just a button press away.
-
Telecare for Retirement Schemes
Solutions for retirement schemes and managed properties.
-
Commercial Enquiries
Contact the team to arrange a free digital health check.
-
Commercial Brochure
Download our commercial services brochure or get one in the post, free of charge.
-
Retirement Case Studies
Hear from retirement organisations about how we helped to keep vulnerable people safe.
-
24/7 Careline Service
-
Why Choose Us
-
Who are Telecare24?
Learn why you should put your trust in the only service recommended by TV's Dr Hilary Jones.
-
Our Mission & Values
Read more about what drives us to help our customers and their loved ones live worry-free.
-
Meet the Team
Meet some of the people who help to make us a great telecare service.
-
Who are Telecare24?
-
Resources & Support
-
The Digital Switchover
Learn more about the UK's big digital switchover and what it means for telecare users.
-
Key Safes
Allow access to your home when you need help. Ideal for people without keyholders living nearby.
-
VAT Exemption
Learn more about VAT exemption and how you can save 20% when you order a Telecare24 alarm.
-
Video Library
Home to a collection of videos, including advisory videos, produced by Telecare24.
- Video Library
- FAQs
- Guide to Pendant Alarms
- Guide to Fall Alarms
- Guide to GPS Alarms
- Guide to Careline Alarms
-
Contact Us
Our customer service team are available 9am to 5pm Mon-Thurs, and 9am to 4.30pm on Fridays, except bank holidays.
-
FAQs
If you can't find an answer to your question, why not give us a call?
-
Upgrade Your Existing Telecare24 Plan
Existing customers only. New customers should order online or give us a call.
-
Update Your Account Details
Existing customers only. Use this form to tell us about a change to your personal details.
-
Cancel Your Telecare24 Service
Existing customers only. Please check if you need to call us first, before completing the form.
-
The Digital Switchover
- Free Info Pack
- View Plans
-
Personal Alarms
Personal Alarm Plans
Digital Pendant Alarm plan Get instant help at the push of a button
View
Digital Fall Alarm plan Automatically calls for help when you fall
View
GO Active! GPS Alarm plan Reassurance while you're out and about
ViewSave up to £70 on our annual plans AND get a key safe FREE
Not sure which personal alarm is best for you?
Compare plans -
Features
-
24/7 Careline Service
There for you 24 hours a day, seven days a week.
-
Automatic Fall Detection
Alarms that alert us when you fall. Ideal for people who have fallen or are worried about falling.
-
Alarms for the Elderly
Reassurance for people in later life and their loved ones.
-
Pendant Alarms
Alarms worn around the neck that are comfortable and discreet.
-
Digital Personal Alarms
Keep your independence when your landline is disconnected.
-
Panic Button Alarms
Get peace of mind knowing that help is just a button press away.
-
Telecare for Retirement Schemes
Solutions for retirement schemes and managed properties.
-
Commercial Enquiries
Contact the team to arrange a free digital health check.
-
Commercial Brochure
Download our commercial services brochure or get one in the post, free of charge.
-
Retirement Case Studies
Hear from retirement organisations about how we helped to keep vulnerable people safe.
-
24/7 Careline Service
-
Why Choose Us
-
Who are Telecare24?
Learn why you should put your trust in the only service recommended by TV's Dr Hilary Jones.
-
Our Mission & Values
Read more about what drives us to help our customers and their loved ones live worry-free.
-
Meet the Team
Meet some of the people who help to make us a great telecare service.
-
Who are Telecare24?
-
Resources & Support
-
The Digital Switchover
Learn more about the UK's big digital switchover and what it means for telecare users.
-
Key Safes
Allow access to your home when you need help. Ideal for people without keyholders living nearby.
-
VAT Exemption
Learn more about VAT exemption and how you can save 20% when you order a Telecare24 alarm.
-
Video Library
Home to a collection of videos, including advisory videos, produced by Telecare24.
- Video Library
- FAQs
- Guide to Pendant Alarms
- Guide to Fall Alarms
- Guide to GPS Alarms
- Guide to Careline Alarms
-
Contact Us
Our customer service team are available 9am to 5pm Mon-Thurs, and 9am to 4.30pm on Fridays, except bank holidays.
-
FAQs
If you can't find an answer to your question, why not give us a call?
-
Upgrade Your Existing Telecare24 Plan
Existing customers only. New customers should order online or give us a call.
-
Update Your Account Details
Existing customers only. Use this form to tell us about a change to your personal details.
-
Cancel Your Telecare24 Service
Existing customers only. Please check if you need to call us first, before completing the form.
-
The Digital Switchover
- Free Info Pack
- View Plans
Cookies
- Home
- >
- Cookies
Table of contents
What are cookies?
- A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
- Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
- Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
- Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
Analytics cookies.
- We use Google Analytics to analyse the use of our website.
- Our analytics service provider generates statistical and other information about website use by means of cookies.
- The information generated relating to our website is used to create reports about the use of our website.
- Our analytics service provider’s privacy policy is available at: https://policies.google.com/privacy.
Blocking or deleting cookies.
- Most browsers allow you to block cookies by default when you browse the web.
- You can delete cookies already stored on your device.
- Please find some helpful links below on how to block or delete cookies on your device:
- If you are using the Google Chrome browser, learn how to clear, enable, and manage cookies in Chrome.
- Using a different browser? We recommend searching for “how to block cookies on my web browser” on Google and following the most up to date instructions that pertain to the browser that you use.
- Blocking or deleting cookies will have a negative impact on the usability of many websites.
- If you block cookies, you will not be able to use all the features on our website.
Looking for something?
Here are some helpful links.
Want to talk to someone?