Commercial Telecare Services

Telecare24’s Commercial Services arm specialises in providing telecare solutions for retirement properties across the UK.

We provide expert advice to single site retirement properties, schemes under the right to manage system and property management companies.

We also help Resident Associations, Charities and social housing organisations manage their telecare requirements across their portfolios.

Monitoring emergency calls from your warden call system is a significant expense for any retirement scheme. If you are a House Manager, a member of a Residents Association, or a management company, we can help you dramatically reduce your monitoring costs.

Telecare24 can provide a low-cost monitoring-only service where we can simply reprogram your existing system to connect residents to our state-of-the-art 24/7 control centre. Our team of engineers can take care of any reprogramming ensuring the changeover is carried out with no disruption to service.

Warden call systems connect dedicated speech modules, pull cords, door entry systems, and smoke alarms all of which require regular maintenance.

Ensuring your warden call equipment remains fully operational and compliant with the most recent legislation can be a huge task.

We provide a range of maintenance contracts to suit your needs and source low-cost, reliable companies to help keep your system up and running.

Our specialist commercial team can assist you with a range of telecare projects. Whether you are planning to build a brand-new retirement scheme or you are replacing equipment in existing stock, we can help you from inception to completion.

When residents form their Right to Manage company, they become responsible for managing contracts across a wide range of services, including telecare.

Our free consultancy service can assess current telecare equipment and monitoring services and provide clear advice on cost reduction and securing the very best pricing for new equipment.

The introduction of the Commonhold and Leasehold Reform Act in 2002 enabled residents to set up their own Right to Manage company (RTM) in order to control the management of their retirement development. This allows residents to select the providers of their core services, including the provider of telecare alarm systems and 24/7 monitoring.

Telecare24 can help RTM organisations who manage retirement homes and developments by providing a detailed report on existing equipment and services, outlining how they can be improved and cost savings can be made.

We guide RTMs through the process of selecting and installing new systems, highlighting alternative solutions available, and helping manage the project through to completion. We also offer a comprehensive maintenance service across the UK for all telecare equipment.